Cloud Gate (aka The Bean) Now Helps Visitors Explore Chicago

The Tale of The Bean

Located in Chicago’s Millennium Park, Anish Kapoor’s Cloud Gate, a 110-ton elliptical sculpture made of brilliantly polished stainless-steel plates, now does more than just reflect the Chicago skyline and clouds above and the perfect Instagram backdrop for selfies on the ground. The sculpture, nicknamed The Bean because of its shape, now is also an AI powered chat bot capable of answering questions about the city.

It all began when Covid hit and the constant stream of visitors stopped. The Bean, which is decidedly not good at knitting or baking bread, became focused on moving beyond being the most beautiful gigantic drop of mercury-looking statuary–though we must say it did a great job at that. Eager to be a vital part of the visitor experience, The Bean worked hard at becoming a digital communicator—wanting to interact with the millions of visitors who come to Millennium Park each year.  

When my fans come back, thought The Bean, I want to be ready. There were a few bad moments particularly when The Bean learned about other non-Bean art and culture for humans to enjoy in the city. This was a tough realization at first and The Bean did have an existential crisis but thankfully it was quickly dealt with after a few counseling sessions. Another glitch was that The Bean learned more than The Bean really wanted to know about intense fan rivalry between the Cubs and the Sox and how it splits the city into two regions: North of The Bean and South of The Bean. Being wise, The Bean refuses to say which team it likes best and denies reports that it was seen in Wrigleyville wearing a Cubs hat.

“We were surprised, and quite frankly, a little alarmed, when The Bean came to us and asked if we would be open to this new idea, after all we did not know The Bean had become sentient,” said Scott Stewart, Executive Director of Millennium Park Foundation. “However, after talking with Choose Chicago, we realized that our friend, The Bean, could be a great help to all of the visitors to Chicago so we are happy to be part of this project.”

Call it The Bean Knows All. Want to know where to get your favorite style of pizza? What’s happening in the city? Head to explorewiththebean.com to ask The Bean about anything from neighborhood restaurants to what events are happening next weekend as well as the latest in child-friendly activities, things to do, museum exhibits, and more.

Turning this 66-feet long by 33-feet high sculpture, one of the largest of its kind in the world, into an AI powered chat bot called for team work. A partnership was developed between Choose Chicago and Northwestern University Medill School’s Knight Lab, a diverse, multi-disciplinary and multi-generational community of designers, developers, students, and educators working on experiments designed to push journalism into new spaces says Glenn Eden, Board Chair of Choose Chicago, the official organization responsible for promoting Chicago as a global visitor and meetings destination.

“Our team of students was thrilled to have this opportunity to explore the design questions involved in making a conversational system that works well for visitors to Chicago,” said Joe Germuska, Executive Director of Knight Lab. “And if, in the future, The Bean needs us for new projects, we’re ready to help.”

The Bean Ups Its Game

Now that it’s also an AI powered chat bot, The Bean isn’t going to just sit back and relax. That’s not Bean-like. Instead, it wants to make even more friends and provide more information and so is continuously working to take its knowledge base to the next level. And by the way, The Bean loves when people take photos of it or pose with The Bean for selfies. But though The Bean thrives on attention, its goal is not to be The Bean-all when it comes to Chicago.

Instead, The Bean loves to share all that Chicago has to offer. All you have to do is ask.

Cloud Gate sits upon the AT&T Plaza, which was made possible by a gift from AT&T.

Millennium Park, located in the heart of downtown Chicago, is bordered by Michigan Avenue to the west, Columbus Drive to the east, Randolph Street to the north and Monroe Street to the south.

Photos are courtesy of Choose Chicago and The Chicago Architecture Foundation.

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